Welcome to Silk Avenue. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before using our services.
1. General
These terms and conditions govern your use of silkavenue.pk and all services provided therein. By accessing or using our site, you accept these terms in full. If you disagree with any part, please do not use our website.
2. Products and Services
We strive to ensure that the products we display on our website are accurate in terms of color, design, and detail. However, we cannot guarantee that your device’s display will accurately reflect the actual product. All products are subject to availability, and we reserve the right to limit the quantities of any products we offer.
3. Orders and Payment
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in product descriptions or pricing, or issues identified by our credit and fraud avoidance department. Prices for our products are subject to change without notice. Payment must be made through the methods provided at checkout, and by placing an order, you agree to provide current, complete, and accurate purchase and account information.
4. Shipping and Delivery
Shipping times and costs will be provided at checkout. We are committed to delivering your purchase in a timely manner, but we are not responsible for delays caused by carriers or customs. Any customs duties or taxes levied by the destination country are the responsibility of the customer. Please ensure that you provide accurate shipping information to avoid delays or misdelivery.
5. Returns and Exchanges
We accept returns and exchanges within 7 days of delivery, provided items are unused, in their original condition, and with all tags attached. To initiate a return or exchange, please contact our customer service team at 03174714388. Sale items and certain other products may be final and not eligible for return or exchange, as specified in our Return Policy. The customer is responsible for return shipping costs, unless the return is due to a defect or error on our part.
6. Intellectual Property
All content on this site, including text, graphics, logos, images, and software, is the property of Silk Avenue and is protected by international copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
7. User Conduct
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.
8. Limitation of Liability
To the maximum extent permitted by law, Silk Avenue shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of, or inability to use, our website or products. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses.
9. Indemnification
You agree to indemnify, defend, and hold harmless Silk Avenue, its directors, officers, employees, consultants, agents, and affiliates from any and all third-party claims, liability, damages, and costs arising from your use of our website or your breach of these terms and conditions.
10. Changes to Terms
We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the site following the posting of changes constitutes your acceptance of the new terms.
12. Contact Us
For questions or concerns regarding these terms, please contact us at contact@silkavenue.pk.
